Inside Sales Associate

Job Purpose: To provide outstanding service by selling products, parts and accessories to customers and dealers.

Essential Functions and Responsibilities: The duties described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Duties:

• Compiles lists of prospective customers for use as sales leads, based on information from business directories, industry ads, trade shows, internet, and other sources to drive new customer sales.
• Makes calls on regular and prospective customers to solicit orders, or to follow up with potential orders or concerns.
• Demonstrates product knowledge by emphasizing products or features to meet customers’ specific needs.
• Quotes prices and credit terms and prepares sales contracts for orders obtained.
• Estimates date of delivery to customer, based on knowledge of production and delivery schedules.
• Prepares reports of business transactions and keeps expense accounts.
• Maintains account activities and customer/dealer database up to date.
• Tracks stock levels based on sales made.
• Enters new customer data and other sales data for current customers into computer database.
• Develops and maintains relationships with current customers and dealers as well as potential customers/dealers.
• Investigates and resolves customer problems with products and/or deliveries.
• Attends trade shows as directed.
• Marginal Duties:
• Assist in any other area as needed

Education/Qualifications: The education/qualifications described are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be paid to enable individuals with disabilities to perform the essential functions of the job.

• High school diploma or GED
• 1 year prior sales experience; preferably in automotive /off road industry or similar
• QuickBooks Experience
• Proficient in Microsoft Office Suite

Mental Demands: The mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to work independently with little supervision or in a team environment
• Works well under pressure in a fast paced environment
• Able to perform a variety of tasks in a safe and productive manner
• Detail-orientated/highly accurate
• Active listening
• Follows verbal and written instructions
• Communicates effectively, diplomatically and courteously at all levels within the company including with outside parties doing business with the Company

Equipment Use:

• Telephone
• Computers, copiers, scanners