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Frequently asked questions

Orders places on this website will show as complete with tracking information when they have shipped. To check the status of your order before it ships, you can contact the Account manager for your region, or email [email protected]

Your Sales Rep or Territory Manager (TM) is based in the region you are in.

California, Nevada, Mexico, Central America:

PNW, Central US, Canada (BC, Prairies) 

East of the Mississippi River, Canada (ON, QC, Atlantic) 

Since many of our products vary in margins, we do not offer a set free shipping program. You can discuss options with your Territory Manager. 

Since many of our products vary in margins, we do not offer a set bulk discount program, but some opportunities may be available. You can discuss them with your territory manager.

Point of Purchase (POP) graphics are available for free with each dealer level. Additional pieces are also available to order as needed. Please contact your PRP Sales Rep to place PRP orders.

You are eligible to receive a free display seat when you make a $5,000 buy-in or the first time you purchase a combined $5,000 in a calendar quarter. 

An additional display seat can be earned by making a $10,000 buy-in or by purchasing $10,000 in a calendar quarter. You can see all of our dealer benefits here.

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